Be the point of contact for site clients and participants; respond to inquiries.
Assist PMs with operations: system access, card distribution, reporting.
Maintain strong relationships with clients and internal stakeholders.
Provide ad hoc client training.
Update customer contact information as needed.
Be a problem solver; suggest process improvements.

🎯 Requirements

Bachelor's degree or equivalent experience preferred.
Fluency in English and Spanish; other languages optional.
Excellent communication skills.
Customer focus.
Initiative and ability to self-educate.
Strong problem solving and analytical skills.

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