SMB Account Executive (Growth)

📋 Description

• Meet or exceed expansion quota while deepening customer relationships and driving long-term account
• Build strong understanding of customers' business needs, organizational goals and GitLab
• Take ownership of and act as the CEO for your portfolio of SMB accounts
• Develop and execute strategic account plans to identify and capitalize on expansion opportunities
• Conduct regular business reviews with customers to assess needs, demonstrate ROI, and uncover new
• Drive adoption of additional products and features, focusing on paid upgrades and add-ons including

🎯 Requirements

• You share our values, and work in accordance with those values
• Demonstrated progressive experience in account management or growth-focused sales, with a proven
• Excellent discovery skills, ability to uncover and address customer pain points, negotiation
• Expertise in value-based selling, relationship building, and contract negotiation with existing
• Strong analytical skills to identify account trends, usage patterns, and expansion opportunities
• Effective communicator with strong interpersonal skills and ability to conduct executive-level

🎁 Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave