SMB Account Manager

📋 Description

• Responsible for growing and retaining a multi-million dollar GPV customer base
• Understand customer needs to help achieve their business goals through Square
• Cross sell and upsell products and features by discovering customer leads
• Effectively and strategically address customer concerns and issues
• Help grow the managed accounts program
• Work with Sales, Support and Product teams to ensure customers have the best possible experience

🎯 Requirements

• 2-3 years experience in Sales/Account Management or related field, or equivalent experience in Ops
• Experience discovering and closing sales opportunities and building client relationships
• Experience successfully managing a pipeline to achieve revenue targets
• Strong interest in business operations and strategy
• Excellent organizational, analytical, written, and verbal communication skills
• Passion and knowledge about how new technologies can help better serve small and medium size

🎁 Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning