SMB Account Manager (East Coast Canada)

📋 Description

• Grow and retain a multi-million dollar GPV customer base.
• Identify customer needs to meet business goals with Square.
• Cross-sell and upsell by discovering customer leads.
• Address customer concerns effectively and strategically.
• Grow our managed accounts program.
• Collaborate with Sales, Support, and Product for best customer experience.

🎯 Requirements

• 2-3 years in Sales/Account Management or related field
• Experience discovering and closing sales opportunities and building client relationships
• Experience managing a pipeline to meet revenue targets
• Strong interest in business operations and strategy
• Excellent organizational, analytical, written, and verbal communication
• Salesforce experience or CRM

🎁 Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning