SMB Account Manager (Eastern Canada)

📋 Description

• Grow and retain a multi-million GPV customer base
• Understand customer needs to reach business goals
• Cross-sell and upsell products by identifying leads
• Address customer concerns and issues strategically
• Grow our managed accounts program
• Collaborate with Sales, Support and Product teams for best customer experience

🎯 Requirements

• 2-3 years experience in Sales/Account Management or related field
• Experience discovering and closing sales opportunities and building client relationships
• Experience managing a pipeline to achieve revenue targets
• Strong interest in business operations and strategy
• Excellent organizational, analytical, written, and verbal communication skills
• Experience with Salesforce, CRM

🎁 Benefits

• Remote work options
• Medical insurance
• Flexible time off
• Retirement savings plans
• Family planning support