TRACTIAN

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TRACTIAN

SMB Customer Success Engineer

On site

Customer Support

Added

1 hour ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

crm hubspot customer success onboarding maintenance

📋 Description

Provide hands-on SMB client onboarding and implementation.
Monitor client metrics; reduce downtime and improve maintenance.
Deliver on-site training on predictive and preventive maintenance.
Collaborate with client teams to address key operational pain points.
Support upsell and cross-sell by demonstrating value of TRACTIAN solutions.

🎯 Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, or Production) or related field.
2+ years in maintenance, production, or industrial operations; coordinator or supervisor.
Practical knowledge of factory floor dynamics and maintenance processes.
Strong communication; explain technical concepts to non-technical audiences.
Experience with HubSpot and CRM systems is a plus.

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