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๐Ÿ“‹ Description

  • Monitor and respond to alerts across security, network, systems, and cloud platforms.
  • Follow Standard Operating Procedures (SOPs) to triage, resolve, or escalate issues appropriately.
  • Maintain accurate documentation of incidents, investigations, and daily operational activities.
  • Collaborate with senior engineers and analysts to develop technical and investigative skills.
  • Participate in on-call rotations and shift coverage as required to support 24x7 operations.
  • Adhere to company policies, client requirements, and compliance standards.

๐ŸŽฏ Requirements

  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field
  • Internship experience or relevant coursework in networking, cybersecurity, or systems
  • Preferred certifications (or willingness to obtain): CompTIA A+, CompTIA Network+, CompTIA
  • 0-1 year of experience in a help desk, technical support, SOC, or IT operations environment.
  • Foundational understanding of cybersecurity concepts such as phishing, malware, vulnerabilities

๐ŸŽ Benefits

  • Savings / Monthly 13% cap
  • Pantry Vouchers 9% deposited every month
  • Christmas Bonus: 25 days of your daily income
  • Vacations - 12 days after the first year
  • Anniversary Bonus - 10 days of base salary
  • Vacation Premium โ€“ 40% first year
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