Software Development Manager, Observability Platform

📋 Description

• Team Leadership: Manage, coach, and grow an impactful engineering team.
• Vision & Roadmap: Define multi-year observability roadmap and ship capabilities.
• Open-Standard Data Foundations: Build wide-event data using OpenTelemetry.
• Reliability & SLOs: Drive detection and reliability goals with customer signals.
• AI-Native Production & Tooling: Build fast, AI-ready tooling and patterns.

🎯 Requirements

• 7+ years in software development (platforms) + 3+ years mgmt.
• Domain Expertise: in-house observability platform with high-card data.
• Platform & Standards: OpenTelemetry SDKs, SLI/SLO design.
• Strategic & Technical Leadership: Set vision, run pilots, hands-on.
• People Management: Coach, retain talent, build inclusive teams.

🎁 Benefits

• Top-tier health benefits and life insurance.
• Long-term savings with employer match.
• 20 vacation days, 4 wellness days, unlimited sick/mental health days.
• 90 days outside Canada per year.
• Employee resource groups and inclusive culture across North America.