Software Engineer, Customer Insights

📋 Description

• Build backend systems transforming observability data into actionable insights.
• Work on Portfolio Insights, OpenTelemetry exploration, and product analytics.
• Ship customer-facing features, not internal tooling.
• Primary work in Go; Python and SQL for data tasks.
• Collaborate with product, design, and cross-functional teams.

🎯 Requirements

• 3+ years of experience building production services.
• Go experience is a plus (or similar language).
• Proficient with React, TypeScript, and GraphQL.
• Proficient with BigQuery/SQL and Python for data tasks.
• Experience with observability platforms: New Relic, Grafana, Datadog.
• Experience with RESTful APIs and distributed systems.

🎁 Benefits

• Industry competitive compensation and equity plan.
• Flexible time off, sick days, and 13 paid holidays.
• Comprehensive medical, dental, and vision coverage.
• Paid parental leave and family planning benefits.
• In-office workspace in San Francisco and Chicago.
• Wellness stipend and LinkedIn Learning access.