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Own the enterprise launch from kickoff to go-live, being the dedicated lead for each new enterprise
Turn each brand's goals into a launch plan across Reviews, Loyalty, Referrals, Quizzes, and Surveys
Run several complex launches at once, clearing blockers early so brands go live on time
Design programs that deliver value fast, advising on setup, data migration, theme customization
Work with Solutions Engineering on custom builds and APIs, writing clear requirements
Train brand teams to run their programs with confidence and ensure first value by go-live

5+ years in customer onboarding, implementation, or project management at a B2B SaaS company
Track record of leading complex, multi-stakeholder launches for larger customers
Strong project management and organization skills
Technical comfort with CSV, HTML, and APIs
Knowledge of ecommerce tech stacks and metrics such as conversion, AOV, and repeat rate
Confidence working with senior marketing and ecommerce stakeholders

Software Onboarding Manager, B2B E-commerce (Mexico Remote)

Meet JobCopilot: Your Personal AI Job Hunter