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Software Operations Manager

On site

Operations

Added

4 hours ago

Location

🌍 Worldwide

Type

Contract

Salary

Salary not provided

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Related skills

reporting analytics saas mobile web

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📋 Description

Understand lifecycle of each portal and how it supports customers
Track usage, issues, and resolutions for each portal
Coordinate issue resolution with internal and external support teams
Document systems and support processes for each portal
Drive operational logistics to resolution

🎯 Requirements

Technology, specifically software
Web, mobile, and/or SaaS
Problem solving, troubleshooting, and triage
Analytics and reporting

🎁 Benefits

Confidential handling of information per EEO guidelines
Contract-to-hire opportunity in Greenwood Village, CO
Potential conversion to permanent employment

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