Solution Architect

📋 Description

• Design customer-centric SaaS solutions and ensure delivery.
• Gather business and technical requirements with the solution team.
• Facilitate customer workshops and design discussions.
• Collaborate with product and engineering for scalable solutions.
• Configure product capabilities per integration and best practices.
• Troubleshoot technical challenges and provide post-implementation support.

🎯 Requirements

• 6–12 years in SaaS/professional services or client-facing roles.
• Experience with Field Service Management and related transformations.
• Design and deliver tech solutions in Agile environments.
• Strong knowledge of enterprise apps, integrations, DBs, and architecture.
• Data models, JavaScript, JSON, and configuration concepts.
• JIRA, Confluence or similar tools.

🎁 Benefits

• Remote-first work from anywhere in the United States.
• Contribute to innovative tech solutions for frontline teams.
• Global cross-functional collaboration in a fast-moving environment.
• Competitive compensation package.
• Growth and development opportunities.
• Flexible work culture for balance.