Solution Consultant

📋 Description

• Lead customer engagement throughout deployment, solution adoption, and ongoing operations, ensuring
• Establish and maintain a clear governance model with each client.
• Facilitate regular stakeholder meetings, document decisions and action items, and provide monthly
• Define customer success criteria, track progress, and develop action plans to keep projects and
• Create and deliver ongoing product education and awareness programs, including training sessions
• Troubleshoot customer concerns and coordinate with internal teams to resolve technical and

🎯 Requirements

• At least three years of experience in a customer-facing support or consulting role, such as
• Strong project management and organizational skills.
• The ability to manage competing priorities and remain effective in a fast-paced environment.
• Working knowledge of hosted applications, high-availability architectures, computer security
• A proven ability to coordinate internal teams and resources to solve complex customer support or
• Excellent verbal, written, and interpersonal communication skills.

🎁 Benefits

• Comprehensive healthcare coverage to ensure your well-being.
• Life & Total Permanent Disability Insurance to protect you and your loved ones.