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Serve as a trusted advisor to clients by understanding business priorities, operational challenges
Partner with Account Executives and Sales Directors early in the sales cycle to identify, qualify
Lead a structured managed services discovery process that identifies customer pain, business risk
Drive recurring revenue growth by increasing managed services attach across New Era’s broader
Lead consultative discussions with executive stakeholders, including CIOs, CFOs, CTOs, COOs, IT
Develop executive-level value propositions that connect managed services to measurable outcomes

5+ years of experience in Managed Services, IT Services, Technical Sales, Services Consulting
Experience leading strategic customer engagements and technology transformation initiatives.
Experience developing account expansion strategies and recurring revenue growth programs.
Highly proficient in AI tools and their application in customer engagement, operational efficiency
Understanding of AI-enabled operations, automation platforms, predictive analytics, AIOps, and
Strong executive presence with the ability to engage and influence CIOs, CFOs, COOs, CTOs, CEOs, IT

Solution Executive, Managed Services

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