Solutions Architect, Public Sector - East

📋 Description

• Engage with public sector customers, both onsite and remotely, to provide technical expertise and
• Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption
• Own the technical evaluation process, including proof of concept (POC) and proof of value (POV)
• Lead the creation of Customer Success Plans that capture technical success criteria and handoff
• Build and deepen relationships with technical and business stakeholders so they become advocates
• Serve as the customer advocate internally by channeling feedback and insights to Product, Sales

🎯 Requirements

• Background in technical pre-sales, consulting, or information technology roles, ideally with U.S.
• Hands-on experience using GitLab and familiarity with modern software development and operations
• Experience with cloud computing platforms and related technologies in regulated or
• Ability to connect technical solutions to measurable business or mission outcomes and to advise
• Strong, confident communication and relationship-building skills, including leading customer
• Openness to learning, seeking feedback, and building new skills, including familiarity with

🎁 Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave