Solutions Architect, SMB (Pre-sales)

📋 Description

• Build executive relationships with CIO/CTO/COO/CRO, and Head of Payments.
• Understand customer objectives; apply Stripe Payments, SaaS, BaaS and Link to challenges.
• Deliver demos, respond to RFPs, evangelize Stripe; align narratives with goals.
• Create scalable processes and assets (webinars, office hours) to accelerate sales.
• Expand Stripe footprint into new markets with local payments capabilities.
• Collaborate with GTM, product and marketing on SMB EBC briefings.
• Voice of customer to inform product on SMB insights and trends.
• Work with services and partners to accelerate activations and go-live.
• Collaborate with partners to scale Stripe and reach TAM.
• Approximately 25% travel to meet users and collaborate.

🎯 Requirements

• 3+ years of total relevant experience.
• 2+ years in a customer-facing engineering role.
• Presenting/architecting solutions; payments domain preferred.
• SDLC & REST APIs; code in 2+ languages (Ruby, Python, JS, Java, Go).
• Excellent oral/written communication; explain complex concepts.
• Willing to travel; learn Stripe solutions; align with ERP/CRM/Billing.