Solutions Architect (Software Implementation)

📋 Description

• Lead API Solution Design phases for customer implementations, translating business requirements
• Own and produce Implementation Design Documents (IDDs), including system architecture, API flows
• Act as the technical authority for customers, providing hands-on guidance and troubleshooting
• Collaborate closely with Engineering, Product, and Technical Support teams to validate designs
• Support and coordinate System Testing and User Acceptance Testing (UAT), ensuring solutions meet
• Lead technical readiness for Go-Live, including cutover planning, validation, and post-deployment

🎯 Requirements

• 3–5 years of customer-facing experience in customer integrations, technical implementations
• Proven experience working with API and delivery tools, such as Postman, Observe, JIRA, Confluence
• Strong ability to proactively identify, assess, and clearly communicate technical risks
• Comfortable working in a fast-paced, cross-functional environment, balancing multiple customers
• Willingness to travel occasionally to support customer engagements and on-site activities as
• Experience integrating with or supporting TMS and ERP systems is highly desirable.

🎁 Benefits

• In-office commitment: on-site in office four days a week.
• Equal opportunity employer.
• Accommodations available during hiring process.