Solutions Delivery Manager

📋 Description

• Role focused on translating Benchling's product capabilities into solutions for scientific use cases
• Operates across CX, product, enablement, and delivery teams to deliver value
• Builds and maintains solution assets and best practices; enables CX org to scale

🎯 Requirements

• Scientific/benchling knowledge with medicinal chemistry or PD chemistry
• Chemistry-focused lab informatics tool experience
• Familiarity with Benchling platform and products
• Experienced customer experience professional with strong engagement oversight
• Excellent communication and problem-solving skills; ability to work cross-functionally
• 6+ years lab experience in medicinal/PD chemistry; 2+ years in customer-facing roles; Bachelor's in

🎁 Benefits

• Equity options
• Hybrid work arrangement with in-office collaboration