Solutions Engineer

📋 Description

• Lead Technical Onboarding: Serve as the initial technical contact for strategic partners. Guide
• Troubleshooting & Resolution: Act as the first point of technical escalation during the pre-
• Engineering Liaison & Advocacy: Bridge the gap between the partner's technical team and Melio's
• Technical Documentation & Knowledge Sharing: Contribute to and maintain high-quality technical
• Solution Design & Strategy: Work closely with the Business Development and Product teams to

🎯 Requirements

• 3+ years of experience in a customer-facing technical position in a product-led tech environment
• Understanding of RESTful APIs, webhooks, and modern software development practice.
• Hands-on experience writing SQL queries against relational databases, with the ability to
• Ability to articulate technical concepts clearly to both technical and non-technical audiences
• Experience with diagnosing and solving multi-system technical challenges under pressure.
• Highly motivated, proactive, and capable of managing multiple concurrent partner engagements with a

🎁 Benefits

• Competitive compensation packages with annual base salary range of $100,000 - $115,000
• Medical, Dental, and Vision with up to 100% employer-paid coverage, FSA and HSA
• 401K matchings
• Wellness support covering financial, physical, emotional, social, and community aspects
• Time Off including vacation, sick days, holidays, parental leave, and wedding days
• Food perks with fully stocked kitchens, weekly Seamless stipend, and catered meals