Solutions Engineer

📋 Description

• Co-plan and support discovery calls with your AE to understand customer requirements, technical
• Design and execute repeatable demo methodologies that prove Synthesia's business value quickly
• Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and
• Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia
• Identify technical objections and integration questions as they come up, working with your AE and
• Contribute your assessment of technical fit and opportunity risk to help your AE shape account and

🎯 Requirements

• 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS
• Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a
• Applies established solution designs and best practices to the customer's use case, working with
• Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating
• Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit
• Resourceful: knows how to find the right person or tool internally, and is building their own