Solutions Engineer, Post-Sales (remote, US East Coast)

📋 Description

• Learn Checkly and the monitoring space deeply, then help customers solve real reliability problems.
• Own technical onboarding for new accounts: implementation, configuration, and getting their first
• Run workshops and trainings for customer engineering teams.
• Be the technical counterpart in existing accounts, supporting adoption, troubleshooting, and growth
• Run your own customer meetings, from technical deep dives to account check-ins.
• Contribute to technical documentation and internal playbooks as you learn what works.

🎯 Requirements

• Around 2 years of experience in a post-sales technical role: customer onboarding, workshops and
• Hands-on experience with monitoring, observability, or automated testing.
• Strong technical skills that allow you to read, write, and debug code (Javascript/Node.js
• Ability to use AI tools to accelerate customer-facing work: researching a customer's stack
• Genuine interest in working directly with customers. You enjoy talking to people, running workshops
• Excellent spoken and written English skills

🎁 Benefits

• Transparent salary
• Become part of a fast-growing, and international team where your work matters. Your impact won’t
• Stock options
• Flexible paid vacation
• Paid sick leave & up to 14 weeks of paid parental leave
• US: Medical, Dental, Vision, FSA, long- and short-term disability, life insurance, 401(K) and more