Spanish Bilingual Call Center Pharmacy Technician Florida License Required

📋 Description

• Outbound patient refill calls; guide through refill process.
• Respond to patient inquiries about prescription coverage and fulfillment.
• Answer inbound calls; support the health system; check prescription status.
• Assist pharmacies in adjudicating electronic claims; resolve adjudication errors.
• Liaison among patients, pharmacy, providers, and internal teams; maintain confidentiality.
• Proactively coordinate medication refills; data entry and claim adjudication.

🎯 Requirements

• Active national pharmacy technician certification (PTCB or NHA/ExCPT) required.
• State registered as a pharmacy technician required.
• 1-3 years of pharmacy technician experience adjudicating claims.
• Experience managing refills; remote work strongly preferred but not required.
• High school diploma or GED required.
• Fluency in Spanish and English required.