Specialist, Account Management - GrabFood

📋 Description

• Manage growth for SMB restaurant partners: orders, revenue, retention, and platform adoption.
• Build relationships with restaurant owners and decision-makers as trusted advisors.
• Analyze performance data and AI-powered insights to identify opportunities.
• Guide merchants to use Grab's self-service and AI-enabled tools.
• Conduct regular business reviews to address challenges and growth opportunities.
• Present performance updates to internal stakeholders and partners.

🎯 Requirements

• Bachelor's degree in Business, Commerce, Marketing, or related field
• 3+ years in Account Management, Business Development, or Sales
• Experience driving growth and hitting performance targets
• Strong analytical skills to turn data into recommendations
• Comfortable adopting new technologies, automation, and AI tools
• Fluent in Vietnamese and English (written and spoken)

🎁 Benefits

• Term life and medical insurance
• GrabFlex benefits package
• Parental and birthday leave
• LASA volunteering leave
• Grabber Assistance Programme
• Flexible work hours