Specialist, Account Management - GrabFood

📋 Description

• Manage the business growth for a portfolio of SMB restaurant partners on GrabFood
• Serve as trusted advisor and primary contact for partner success
• Report to the Manager, SMB Commercial and work onsite at PVI Building, Hanoi
• Collaborate with cross-functional teams to enhance merchant and customer experience
• Present performance updates and growth recommendations to stakeholders and partners

🎯 Requirements

• Bachelor's degree in Business, Commerce, Marketing, or related fields
• 3+ years in Account Management, Business Development, Sales, or related roles
• Experience driving growth and managing performance targets
• Ability to translate data into actionable business recommendations
• Comfort with new technologies, automation, and AI-powered tools
• Professional proficiency in English (written and spoken)

🎁 Benefits

• Term Life Insurance and Medical Insurance
• GrabFlex benefits package
• Parental and birthday leave; LASA volunteering leave
• Grabber Assistance Programme for personal and family wellbeing
• FlexWork arrangements with differentiated hours