Specialist, B2B Account Recovery

📋 Description

• Own a portfolio of default restaurant partners; drive recovery to resolution.
• Develop recovery strategies based on partner finances and operations.
• Maintain regular communication with restaurant owners and operators; timely follow up.
• Prioritize accounts by exposure, risk, and contractual obligations.
• Escalate complex matters and independently manage day to day recovery activities.

🎯 Requirements

• 3–5 years in B2B collections or commercial account recovery.
• Experience negotiating payment plans or settlements.
• Strong understanding of commercial agreements and contracts.
• Experience negotiating with business owners or executives.
• Experience using CRM platforms like Salesforce or HubSpot.
• Strong organizational, written, and verbal communication.
• Ability to work full-time from the Austin office.

🎁 Benefits

• Build relationships with thousands of restaurant partners nationwide.
• Join a fast-growing fintech transforming restaurant financing.
• Work with smart teammates who value ownership and curiosity.
• See direct impact on business performance and improvements.
• High-impact role contributing to the company's financial success.