Deliver timely, attentive support to key clients and build strong relationships.
Coordinate client care with the RM team; respond to inquiries and follow up.
Provide responsive support via instant messaging and other channels.
Support RM with day-to-day client operations and documentation.
Identify high-risk or urgent issues and escalate promptly.
Maintain compliance and data security in all client interactions.

🎯 Requirements

Bachelor’s degree; Fluent Mandarin required.
3+ years in client service; finance experience a plus.
Strong client focus with excellent communication and attention to detail.
Good judgment; multi-tasking and information security awareness.
Willing to rotate shifts and adapt to flexible rostering.

🎁 Benefits

Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Training and wellness benefits
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees and dependants

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