Specialist, Global Infrastructure Operations

📋 Description

• Install, implement, configure, and maintain enterprise middleware solutions to meet business and
• Provide L2 technical support and act as a senior escalation point for complex middleware and
• Support technologies including AWS MQ, IBM MQ/MQFTE, Apache Tomcat, web services, application
• Perform performance tuning, capacity planning, upgrades, clustering, redundancy, and disaster
• Troubleshoot infrastructure, middleware, connectivity, performance, and application-related issues
• Partner with end users and application development teams to support mission-critical applications

🎯 Requirements

• 3-5+ years of experience working in a production IT environment supporting and managing enterprise
• Hands-on experience with AWS MQ, IBM MQ/MQFTE, Apache Tomcat, web services, application servers
• Proven experience providing L2 middleware and IT operations support.
• Practical knowledge of enterprise middleware and cloud technologies, including implementation and
• Experience with application and middleware performance tuning, capacity planning, monitoring, and
• Strong troubleshooting, analytical, and problem-solving capabilities across infrastructure and

🎁 Benefits

• Full-time remote opportunity based in India.
• Opportunity to work with enterprise-scale middleware and cloud technologies.
• Exposure to mission-critical global infrastructure operations and complex technical environments.
• Opportunities for technical ownership, knowledge sharing, and team leadership.
• Experience across cloud messaging, application servers, web services, high availability, and
• Professional growth through involvement in infrastructure projects, platform enhancements, and