Specialist, Infrastructure Delivery

📋 Description

• Troubleshoots software and hardware failures and applies domain specific knowledge to return
• Interacts daily with supervisor, peer groups and customers in order to manage workflow in a timely
• Supports and maintains user account information including administration rights and relevant
• Responsible for implementing fixes and patches as required by Desktop Engineering team.
• Understands and can apply advanced technical principles and methodologies.
• Apply previous learnings, maintain certifications, and demonstrate willingness to adapt new

🎯 Requirements

• 3-6 years related experience with relevant certification. Experience with MS Windows 10 and 11.
• Hands on experience in managing Intune registered clients, applying OS through Intune
• Hands on experience in installing, configuring, and troubleshooting M365 apps.
• Self-motivated, creative, willing to work as a member of a team, organized and able to manage
• Desired certifications CompTIA A+, ITILv4.
• Must be competent to work as part of a team on all phases of customer support to include physical

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)