Specialist, Insurance II

📋 Description

• Provide subject matter expertise and best-in-class customer service for all inbound and outbound
• Investigate and problem solve for patients experiencing escalated issues such as disadvantaged or
• Quickly learn and execute business process and system changes for all drugs and channel sources as
• Documents information in the appropriate system of record and formats. Accurately communicate
• Identify potential Adverse Event situations for reporting to Pharmacovigilance ensuring AbbVie
• Support changing business priorities by being flexible in executing or overseeing completion of

🎯 Requirements

• High school diploma or GED equivalent required. Degree preferred.
• 2-4 years of work experience in a healthcare or reimbursement setting; previous experience in a
• Understanding and knowledge of commercial and government pharmacy and medical insurance programs
• Experience and knowledge in Medicare Part D, Medicaid and alternate funding resources, private
• Demonstrated ability to lead and participate within a team, manage multiple priorities and meet
• Professional written and verbal communication skills are required.

🎁 Benefits

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick)
• This job is eligible to participate in our short-term incentive programs.