Spécialiste Bilingue, Services Bancaires aux entreprises

📋 Description

• Respond to business banking inquiries professionally, efficiently, and accurately while delivering
• Conduct needs-based conversations to understand clients’ current and future business banking
• Recommend appropriate products, services, and financial solutions based on each client’s objectives
• Support clients with solutions including commercial deposit accounts, online business banking
• Provide guidance on business banking strategies and products while identifying opportunities to
• Complete required transactions, follow-up activities, and post-call processing accurately and

🎯 Requirements

• Practical knowledge of personal and small-business banking products and services.
• Bilingual fluency in French and English, with the ability to support clients, employees, and
• High school diploma or equivalent professional experience.
• Previous contact-centre and/or banking experience is considered an asset.
• Strong interpersonal skills, including the ability to quickly establish trust and develop lasting
• Excellent active listening, communication, and customer service abilities.

🎁 Benefits

• Annual salary range of $37,000 to $70,000 CAD, depending on factors such as location, skills
• Potential commission structure and/or performance-based compensation depending on the role
• Potential performance bonuses, discretionary bonuses, and other total-rewards opportunities.
• Remote work opportunity in Canada, with eligible locations including Quebec and Ontario.
• Health insurance and other health-related benefits.
• Accident and life insurance coverage.