Sr Account Manager

📋 Description

• Own the full commercial strategy for mid-market and enterprise accounts, including renewals
• Drive account growth by helping customers adopt solutions strategically, identifying new use cases
• Build and maintain renewal/expansion forecasts using data-driven methodology.
• Develop multi-threaded relationships across customer orgs, from day-to-day users to senior
• Partner with Customer Success to monitor health, retention strategies, and expansion opportunities.
• Collaborate with Sales, Finance and Legal on complex agreements and renewals.

🎯 Requirements

• 3+ years in Senior Account Management, Sales, Customer Success or SaaS with revenue responsibility
• Proven experience managing a substantial book of business (ideally ~$5M ARR) in mid-market.
• Proven success growing spend through expansion, adoption, value articulation.
• Strong understanding of B2B SaaS models, retention, expansion, revenue ownership.
• Ability to forecast with data-driven methods and commercial judgment.
• Experience with usage data, health scores, dashboards to guide strategy.

🎁 Benefits

• Competitive starting salary of $141,400–$228,500, or equivalent locally.
• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for
• 16 weeks of paid parental leave.
• Unlimited paid time off.
• Remote-work and wellness stipends.
• Professional development budget for ongoing learning.