Sr Account Manager

📋 Description

• This is a senior commercial role focused on owning customer revenue and long-term account growth
• Lead renewals, identify expansion opportunities, and develop strategies that deepen customer value
• Role combines strategic account management with hands-on commercial ownership and disciplined
• Build trusted, multi-threaded relationships with stakeholders from day-to-day users to Directors
• Work closely with Customer Success, Sales, Finance, and Legal to unlock greater value and drive
• The environment is collaborative, data-driven, and highly autonomous, with emphasis on ownership

🎯 Requirements

• 3+ years of experience in Senior Account Management, Sales, Customer Success, or comparable SaaS
• Proven experience managing a substantial book of business, around $5M ARR, mainly in mid-market.
• Demonstrated success growing spend through expansion, adoption, and value articulation.
• Strong understanding of B2B SaaS models, retention, expansion, and revenue ownership.
• Ability to apply a clear forecasting methodology using data and sound judgment.
• Comfort with usage data, health scores, dashboards to guide strategy.

🎁 Benefits

• Competitive starting salary of $141,400–$228,500, or local currency equivalent.
• 100% coverage of medical, dental, vision, mental health, and related premiums for employees and
• 16 weeks of paid parental leave.
• Unlimited paid time off.
• Remote-work and wellness stipends.
• Professional development budget for ongoing learning and growth.