Sr Account Manager

📋 Description

• Own the commercial strategy for a portfolio of mid-market and enterprise accounts, including
• Drive growth by helping customers adopt solutions and communicate ROI.
• Forecast renewals/expansion with data-driven methods.
• Develop multi-threaded relationships from users to executives.
• Partner with Customer Success to monitor health and identify expansion.
• Collaborate with Sales, Finance, and Legal for complex renewals and agreements.

🎯 Requirements

• 3+ years in Senior Account Management, Sales, Customer Success, or SaaS with revenue
• Proven experience managing a substantial book of business, ideally around $5M ARR in mid‑market.
• Proven success growing spend via expansion and value articulation.
• Strong understanding of B2B SaaS models, retention, and revenue ownership.
• Ability to apply a clear forecasting methodology using data and judgment.
• Comfort with usage data, health scores, dashboards, and performance indicators.

🎁 Benefits

• Competitive starting salary of $141,400–$228,500 (USD) depending on experience.
• 100% coverage of medical, dental, vision, and related premiums.
• 16 weeks of paid parental leave.
• Unlimited paid time off.
• Remote-work and wellness stipends.
• Professional development budget for ongoing learning.