Sr Account Manager

📋 Description

• Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including
• Drive account growth by helping customers adopt solutions, identify new use cases, and communicate
• Build renewal and expansion forecasts using a data-driven methodology.
• Develop multi-threaded relationships across organizations, from operational staff to senior
• Partner with Customer Success to monitor account health and identify expansion opportunities.
• Collaborate with Sales, Finance, and Legal on complex agreements and renewals.

🎯 Requirements

• 3+ years in Senior Account Management, Sales, Customer Success, or similar SaaS role; 5+ years
• Proven experience managing a substantial book of business (around $5M ARR) in mid-market.
• Track record growing spend through expansion, adoption, and value articulation.
• Strong understanding of B2B SaaS models, retention, expansion, and revenue ownership.
• Ability to apply a clear forecasting methodology using data and commercial judgment.
• Experience using usage data, dashboards, and health scores to guide strategy.

🎁 Benefits

• Competitive starting salary of $141,400–$228,500, or equivalent in local currency.
• 100% coverage for medical, dental, vision, mental health, and supplemental insurance for employees
• 16 weeks paid parental leave.
• Unlimited paid time off.
• Remote-work and wellness stipends.
• Professional development budget and globally distributed, flexible environment.