Sr. Account Manager, Strategic Accounts

📋 Description

• Manage day-to-day operational health across strategic accounts (multi-million ARR).
• Own the account's day-to-day voice with executives.
• Drive expansion pipeline through deep relationships and discovery.
• Negotiate renewal terms and expansion pricing with executives.
• Hit ramp targets in 90/180/270 days and build expansion velocity.
• Coordinate with Support, Engineering, and Product to resolve issues.

🎯 Requirements

• 7+ years in hybrid Account Management/CSM/Strategic Sales in cloud infra/storage.
• Proven track record growing multi-million ARR with expansion results.
• Comfortable being the day-to-day face of the account with executives.
• Natural farmer; uncovers expansion by understanding the customer's business.
• Operationally sharp; tracks open issues and follows through.
• Deep fluency in infrastructure: object storage, S3 APIs, multi-cloud.

🎁 Benefits

• Healthcare for family (dental/vision)
• Competitive compensation and 401K
• RSU grants for full-time employees
• ESPP program
• Flexible vacation policy
• MacBook Pro plus workstation stipend