Sr. Analyst, IT

📋 Description

• IT Support & Helpdesk Administration: Deliver responsive technical support for end users by
• System Administration: Assist in the administration of IT systems, including user account
• Project Management: Participate in IT project planning and execution, including the implementation
• Documentation & Standard Operating Procedures (SOPs): Create and maintain clear IT SOPs
• Cybersecurity: Enforce cybersecurity best practices and policies, including managing security
• Network Administration: Manage and troubleshoot network infrastructure—including firewalls

🎯 Requirements

• 3+ years of experience in IT support, system administration, or a related role.
• Bachelor's degree in information technology, Computer Science, or a related field, or equivalent
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and the ability to troubleshoot technical issues.
• Knowledge of cybersecurity best practices and IT infrastructure management.
• Proven experience with Microsoft Office, including advanced proficiency in PowerPoint & Excel.

🎁 Benefits

• Medical, Dental & Vision Coverage (with no premiums)
• Company contribution to 401(k) plans
• Annual bonus eligibility
• Flexible work hours
• Unlimited paid time off for a healthy work-life balance
• Paid holidays to celebrate and recharge