Sr. Analyst, Regulatory Complaints

📋 Description

• Research and resolve regulatory complaints.
• Identify escalated issues using Oscar processes.
• Share trends with leadership and propose preventive solutions.
• Advise teammates on regulatory complaint resolutions.
• Build relationships with state insurance regulators.
• Ensure compliance with applicable laws and regulations.

🎯 Requirements

• 3+ years in health insurance customer service, claims, appeals, or regulatory.
• 2+ years of experience working with regulators.

🎁 Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance