Sr. Analyst, Services Strategy & Excellence

Added
2 hours ago
Type
Full time
Salary
Salary not provided

Related skills

reporting analytics sql excel data governance

📋 Description

  • Lead quality, CSAT, and project health analytics
  • Partner with PMO, practice leads, and clients to drive insights
  • Build and maintain dashboards for services metrics
  • Translate problems into measurable actions and recommendations
  • Support data hygiene and governance in PSA and related systems

🎯 Requirements

  • Bachelor's degree or equivalent in business, analytics, IT or related field
  • 5–8 years in professional services/IT or consulting
  • Senior analyst with analytics and delivery focus
  • SQL proficiency and data validation experience
  • Experience with PSA tools and governance processes
  • Based in India with overlap with US time zones

🎁 Benefits

  • Comprehensive health insurance for employees
  • Paid time off and holidays
  • Flexible work arrangements
  • Learning and development opportunities
  • Employee wellness initiatives
  • Retirement and statutory benefits
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