Sr. AR Caller

📋 Description

• Follow up with insurance companies on outstanding medical claims to ensure timely reimbursement.
• Meet daily and monthly collection, productivity, and quality targets established by clients.
• Review client requirements and process claims according to project specifications.
• Investigate and resolve claim denials, payment delays, and outstanding account issues.
• Maintain accurate documentation and prepare status reports for pending claims and follow-up activities.
• Ensure all deliverables comply with client quality standards and service level expectations.

🎯 Requirements

• Bachelor's degree, Diploma, B.E., or B.Tech qualification.
• Strong verbal communication skills with the ability to interact confidently in a voice-based environment.
• Basic understanding of medical billing, AR processes, or healthcare revenue cycle.
• Good analytical, problem-solving, and organizational skills with strong attention to detail.
• Ability to work independently while meeting productivity and quality targets.
• Willingness to work permanent night shifts supporting U.S. business hours.

🎁 Benefits

• Work-from-home opportunity after completing in-person training in Chennai.
• Comprehensive medical insurance coverage.
• Dinner and snacks provided during work.
• Cab transportation provided when working from the office.
• Full-time, permanent employment with career growth in healthcare revenue cycle management.
• Structured onboarding and training program to support professional growth.