Complete all assigned transaction evaluations
Attend all internal and external calibration sessions as assigned
Oversee and manage performance and service quality to guarantee customer satisfaction
Establish and maintain communication with clients and/or team members; understand needs, resolve
Relay important information in the form of timely and accurate reports
Produce solid and effective strategies based on accurate and meaningful data reports and analysis

🎯 Requirements

Six months experience in process transformation
Ability to work in MS Office
Ability to work in a fast-paced environment
Pro-active ability in developing trust and professional rapport with employees and team members
Strong analytical skills; be able to interpret data, identify trends, and make suggestions for
Strong verbal and written communication skills; be able to communicate in a clear, constructive

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