Sr. Associate, Customer Marketing

📋 Description

• Own the strategy and execution for sensitive communications that focus on maintaining customer
• Build, test, and launch email, in-app, and push communication campaigns using Marketo, Pendo, and
• Leverage next-generation AI tools, including Gemini and Claude Cowork, to rapidly draft copy
• Partner closely with Product Marketing, Customer Success, and Product teams to translate their
• Jump in to support ad-hoc communication needs, technical troubleshooting within our marketing

🎯 Requirements

• 3+ years of marketing experience with a foundation in program management and cross-functional
• Track record of utilizing AI to enhance you or your team’s output
• Strategic growth mindset paired with execution focus - you consider the bigger picture but love
• Marketing technology proficiency with tools like Marketo, Pendo, Braze, or similar tools

🎁 Benefits

• Competitive compensation and benefits programs
• Total rewards package includes cash compensation (overtime, bonus/commissions if eligible), equity
• Means to a healthy lifestyle with flexibility to meet changing needs