Sr. Brand Analyst

📋 Description

• Serve as main point of contact for assigned customers and resolve issues.
• Build relationships and act as a trusted advisor with guidance.
• Set and manage client expectations, maintaining a high say-do ratio.
• Help clients derive value from our digital shelf tool using eCommerce data.
• Provide business context to Strategy & Insights reports for actionability.
• Experience with Excel, PowerPoint, Thinkcell.
• Stay current on industry trends; use communication to drive customer success.

🎯 Requirements

• Fluent English required
• Bachelor's degree in a related field
• Experience in customer success/account mgmt or customer marketing (CPG/eCommerce)
• Strong understanding of digital shelf analytics and eCommerce data
• Self-driven and proactive mindset
• Excellent communication and interpersonal skills

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)