Sr. Business Analyst (Customer Success)

Added
14 days ago
Type
Full time
Salary
Salary not provided

Related skills

forecasting looker r sql python

πŸ“‹ Description

  • Analyze consumer metrics (LTV, CAC, churn, cohorts) using SQL and stats.
  • Develop forecasting models for subscriber growth, revenue, and market penetration.
  • Create dashboards (Tableau/Power BI/Looker) to track acquisition, retention, and engagement KPIs.
  • Conduct market research and pricing analysis; optimize revenue and affordability.
  • Collaborate with marketing, product, and sales; support A/B testing and scenario planning.
  • Identify data gaps; coordinate with engineering to improve data collection; travel may be required.

🎯 Requirements

  • Bachelor's degree.
  • 5+ years in business analytics, consulting, market research, or growth ops.
  • 3+ years SQL and dashboards (Tableau/Power BI/Looker).
  • 1+ year of project leadership.
  • Advanced SQL skills: joins, window functions, optimization.
  • Forecasting/financial metrics (LTV, CAC) or pricing analysis.
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