Sr Business Strategy Specialist at ServiceNow

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Strategic Content Development: Own the creation of industry-specific presentations, executive
Customer Engagement Support: Prepare tailored presentations and briefing materials for customer
Research & Market Intelligence: Research industry trends, buying center priorities, customer
AI Agent & Skill Development (Build for Scale): Design, build, and maintain reusable AI skills
Content & Knowledge Management: Maintain and update industry frameworks, solution repositories
Cross-Functional Collaboration: Partner with Product, Marketing, Sales, and Industry teams to

~5 years of experience in business analysis, strategic consulting, GTM strategy, or content strategy
Strong analytical and research skills with proven ability to gather stakeholder requirements
Experience in client-facing or consulting roles with proven consultative skills, including
Demonstrated experience building, not just using, AI tooling — custom agents, skills, prompt
Knowledge of one or more target industries (Telco, Healthcare, Retail, Public Sector) including
Exceptional writing and storytelling skills with ability to create clear, compelling business

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