Sr. Client Manager (Tribal/IHS) - LHB

📋 Description

• Build and maintain trusted partnerships with Tribal, IHS, and other assigned clients throughout the
• Develop and execute strategies to retain existing business, identify upselling opportunities
• Provide strategic guidance to complex client groups, understand their needs, and recommend
• Coordinate with internal teams and client coordinators to resolve issues, improve service delivery
• Maintain strong relationships with brokers and senior client executives, communicate account
• Monitor healthcare market developments, regulatory changes, and industry trends to identify

🎯 Requirements

• Bachelor's degree with at least 7 years of experience in Tribal/IHS (I/T/U) client management
• Strong understanding of Tribal/IHS (I/T/U) healthcare administration, self-funded health plans, and
• Familiarity with federal employee benefits and healthcare regulations, including ERISA, COBRA
• Demonstrated ability to manage complex accounts, strengthen client relationships, retain business
• Ability to guide and develop colleagues, support team performance, and influence stakeholders
• Excellent written and verbal communication skills, strong presentation abilities, and confidence

🎁 Benefits

• Annual base salary ranging from $77,800 to $146,100, depending on skills, experience
• Eligibility for an annual incentive bonus, subject to the applicable plan terms and conditions.
• 401(k) savings plan and pension benefits.
• Health and wellness benefits designed to support employees and their families.
• Disability insurance and supplemental life insurance options.
• Paid vacation and other time-off benefits, including paid holidays.