Cash collection of debt from third parties; collaborate with OTC and ops to reduce DSO.
Provide proactive, responsive, quality credit control per SLAs/KPIs.
Control and reduce debt; manage debtors ledger; set monthly targets.
Monitor customer accounts for non-payments and disputes.
Escalate with Revenue Controller and CS to recover past-due portfolio.
Provide customer service on collection issues; resolve disputes and short payments.

🎯 Requirements

Experience in international SSC/BPO, Order to Cash or P2P.
University degree in finance, accounting, business or related field.
Very good level of English.
MS Excel, SAP, Sidetrade or similar ERP/Dispute software.
Ability to work across all levels of the organization.
Strong customer service focus and attention to detail.

🎁 Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

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