Sr Customer Success Manager ( Armis/Veza)

📋 Description

• Own a portfolio of customers as the primary point of contact following the sale
• Build and maintain a success plan for each account tied to their security objectives, and drive it
• Understand customer use cases and provide recommendations that improve security posture and
• Ensure deployment and configuration align with key business use cases and are delivered on schedule
• Guide customers through adoption and configuration so their teams can operate the platform
• Stay current on third-party integrations and how they interact with Armis within customer

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field, or certifications
• 8+ years in Customer Success Manager, TAM, or related client facing technical role
• 8+ years of network engineering, architecture, support, or design experience
• 5+ years in service delivery or TAM in pre/post sales environments
• 3+ years in IT, security, healthcare technology, or similar environments
• Familiarity with network protocols (OT/ICS, biomedical, or traditional IT)

🎁 Benefits

• Flexible work personas (flexible, remote, or required in office) with case-by-case determination
• Equal opportunity employer; all applicants considered regardless of protected status
• Reasonable accommodation available, including alternative application methods
• Export control regulations may apply; employment contingent on required approvals
• Part of a global company recognized by Fortune