Sr Customer Success Manager (Armis/Veza)

📋 Description

• Own a portfolio of customers as the primary point of contact following the sale
• Build and maintain a success plan for each account tied to their security objectives, and drive it
• Understand customer use cases and provide recommendations that improve security posture and
• Ensure deployment and configuration align with key business use cases and are delivered on schedule
• Guide customers through adoption and configuration so their teams can operate the platform
• Stay current on third-party integrations and how they interact with Armis within customer

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Relevant certifications (e.g., CISSP, Security+, CEH)
• 7+ years of experience in a Customer Success Manager, Technical Account Manager, or related
• 7+ years of experience in network engineering, architecture, support, or design
• 5+ years of experience in service delivery or technical account management in post-sales or
• 3+ years of experience in IT, security, healthcare technology, or similar environments

🎁 Benefits

• Equity (when applicable)
• Variable/incentive compensation
• Health plans including flexible spending accounts
• 401(k) Plan with company match
• ESPP (Employee Stock Purchase Plan)
• Matching donations