Cyara

201-500 employees
5 jobs posted

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Sr. Customer Success Manager

Added

43 minutes ago

Location

🇦🇺 Australia

Type

Full time

Salary

Salary not provided

Related skills

analytics program management saas stakeholder management ai

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📋 Description

Own customer outcomes and value throughout lifecycle
Articulate ROI to key executives and stakeholders
Manage the customer journey, including services engagements
Align Cyara tech to customer pain points and goals
Build adoption/value plans for long-term success
Identify opportunities for improvement and expansion (cross-sell/upsell)

🎯 Requirements

5+ years in a Customer Success role
Strategic mindset managing multinational accounts
Present to senior customer executives
Coordinate across Sales, Product, Support, and Professional Services
Independent operator as sole CSM in a region
Strong program management and analytical skills

🎁 Benefits

Global team with opportunities to impact your work
Competitive pay and comprehensive benefits
Flexible work options
DEIB culture and learning opportunities

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