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26 days ago
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📋 Description

  • Own customer relationships; be the face of Highspot and drive engagement.
  • Develop mutual value plans; manage risks and coordinate renewals/expansions.
  • Drive ROI through adoption, advocacy, and cross-functional collaboration.

🎯 Requirements

  • Consult with customers at all levels to exceed value.
  • 2+ years owning complex enterprise accounts; 5+ years in customer-facing roles.
  • Excellent verbal, written, and presentation skills.
  • Strong collaboration to align internal and external stakeholders.
  • Thrive in ambiguity; build structure for large, strategic customers.
  • Focus on customer experience, retention, and strategic goals.

🎁 Benefits

  • Stock options and additional compensation.
  • Medical, dental, vision, disability, and life benefits.
  • 401(k) with employer matching and immediate vesting.
  • Flexible PTO; 8 paid holidays; 5 extra days.
  • Parental leave; wellbeing programs and commuter benefits.
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